Query Module in Product Sheet

Consultation in the product sheet

The Prestashop consultation module in the product sheet allows your customers to request more information about the product from the product sheet itself. Do not let customers abandon their idea of ​​buying due to lack of information.

Thanks to this Prestashop module for consultation in the product file, you can improve your relationship with customers, since they can request the information they need about the product without leaving the file itself. You just have to be attentive to queries, to be able to answer customer questions and get sales.

Including a query form directly in the product file will make customers perceive your customer service as much better, which will improve the reputation of your online store thanks to this Prestashop module.

What does the module provide?

To you

• Improvement in the relationship with customers.
• Personalized advice
• Answer without interruptions in your working day

To your customers

• Ease of querying products.
• Trust the user
• Proof of consultation and response

Installation

The procedure is simple, and you only need the compressed file of the module.
Even so, it is necessary to meet some minimum requirements to guarantee the functioning of the module:

• For Prestashop version 1.6 and 1.7
• Administrator permissions.

Settings

Once the module is installed, if we enter to configure it, we will see the existing departments. We can assign queries made on the product page to a department.

It is advisable to use this module with its own department for consulting products. You can manage it from the Clients → Contact section or from the link in the product configuration area.